This post describes just how to mount the HelpDesk ticket system making use of the Softaculous installer in cPanel.

Mounting HelpDesk

You can have HelpDesk up and running on your website in mins by using the Softaculous application installer in cPanel.

To mount HelpDesk using Softaculous, adhere to these steps:

  1. Log in to cPanel.

    If you do not know exactly how to log in to your cPanel account, please see this article.

  2. In the SOFTACULOUS APPLICATION INSTALLER area of the cPanel house display, click any of the alternatives under Groups. The Softaculous installer page shows up.

    It does not matter which option you click under Categories. All of them start the Softaculous installer.

  3. In the Look text box, type helpdeskz and afterwards press Enter.

    Alternatively, you can make use of the navigating pane on the left side. To do this, click Consumer Support, and then click HelpDesk.

  4. Click Install. The installation page appears.
  5. In the Select Procedure listing box, pick the method.

    If you have an SSL certification set up on your site, select https:// or https://www. If you do not have an SSL certificate installed on your site, select http:// or http://www.

  6. In the Pick Domain listing box, pick the domain for installation, or accept the default worth.
  7. In the In Directory message box, type the directory where you wish to set up the application, or approve the default worth.

    If you want your domain to go straight to the application, see to it the In Directory message box is blank.

  8. In the Admin Username message box, type the manager username.
  9. In the Admin Password message box, type the manager password.

    Make sure that you select a solid password! The Softaculous installer offers a position for your password'’ s toughness, as well as turns green when the password is solid. Conversely, you can click the symbol next to the Admin Password message box, and Softaculous creates a solid, random password for you.

  10. Click the symbol to expand Advanced Options.
  11. In the Database Name message box, kind the name of the database to create for the application, or accept the default worth.
  12. In the Table Prefix text box, kind the data source table prefix, or accept the default worth.
  13. If you do not intend to get e-mail notifications when application updates are offered, select the Disable Update Notifications Emails check box.

    A2 Holding highly recommends that you obtain e-mail notifications when application updates are offered. Maintaining your website updated aids avoid unauthorized accessibility attempts as well as data loss.

  14. To automatically upgrade the application when updates are available, pick the Car Upgrade check box.
  15. In the Backup Place checklist box, you can pick a place to save application back-ups.
  16. In the Automated back-ups list box, you can pick whether Softaculous makes periodic backups of your application.
  17. In the Backup Turning list box, you can pick exactly how usually Softaculous overwrites the oldest back-up file with a new back-up documents.
  18. To receive website arrangement details after the setup is total, type an e-mail address in the Email installment details to text box.
  19. Testimonial the installment options as well as setups, and after that click Install. When installation is total, Softaculous offers information about the application'’ s arrangement.

by link helpdeskz website