dnd serviceBelow are the steps to activate or deactivate DND or Do not distrurb service.

Steps for activating DND

There are two ways in which we activate do not disturb service. One is block completely and the other is to block partially by category.

Blocking Messages/Calls Completely :

All you need to do is send a SMS START 0 or you can even call to 1909.

Blocking Calls/ SMS partially by category

  1. Send a SMS START 1 to 1909 in order to block commercial calls related to Credit/Debit cards, Banking, Financial plans and Insurance.
  2. If you want to restrict advertisement calls from real estate, send SMS START 2 to 1909.
  3. By sending SMS START 3 to 1909, you can block advertisements related to Education.
  4. Send SMS START 4 to 1909 to block calls/messages related to health.
  5. You can restrict calls or messages of either automobiles & consumer goods related advertisements by sending SMS START 5 to 1909.
  6. In order to block advertisements related to IT, communication, entertainment and broadcasting, send SMS START 6 to 1909.
  7. Send SMS START 7 to 1909 in order to block advertisements related to Tourism

Deactivating ‘Do Not Disturb / DND Service’

DND service can also be deactivated if you want to receive any SMS or promotional calls in the future. All you have to do is send a SMS STOP to 1909. You can even call to 1909 to deactivate the DND service.

Consider the below points for DND Activation/Cancellation:

  1. You do not have to pay for the calls and messages to 1909 as it is absolutely free.
  2. You don’t have to worry while activating DND service as it will not block your bank SMS alerts, bank interactions, third party individual calling, online reservations, etc.
  3. It will take about 7 working days in order to process your demand to discontinue the unnecessary calls/messages by the system.
  4. Every one should wait for around 90 days between for the next do not disturb appeal.